You will need to connect at least one social media account to be able to start posting. These can be connected via the Social Platforms section under Settings in the main left-hand menu.
You can currently connect and post to 3 platforms via SISOMA; LinkedIn, Facebook and Instagram.
Per account you can connect and post to:
1 LinkedIn Profile
1LinkedIn Page
1 Facebook Business Page
1 Instagram Profile
The below video provides a detailed step by step guide to connecting your accounts. Alternatively, you can follow the written steps below the video.
For LinkedIn, you can post to both a personal profile and a company page. You will however need to connect a LinkedIn Profile to enable you to connect to a page.
Step 1: Click the Connect Profile button. This will bring up a LinkedIn sign in page, where you will need to enter your LinkedIn account login details then click sign in. That should work straight away and you will be able to tell this is connected as now, instead of Connect Profile, it will say Unlink Profile and it will show your profile image.
Step 2: Follow this step if you would like to post to a specific LinkedIn Page, for example a business page. You will need to ensure you have admin permissions for this page before continuing. Click Connect Page, it should bring up a list of any LinkedIn pages you manage, just select the one you want to post to. This should connect straight away and again will show Unlink Profile and will display the page image.
You will now be able to schedule and post to the accounts you have connected.
Meta only allow you to connect and post to a Facebook Business Page, so you will need to ensure you have a Facebook Business Page before you can connect Facebook.
Note: You will need to have your Facebook page already connected within a Meta Business Account to continue with these steps. If you do not - scroll to the bottom of this page and follow the relevant steps in our troubleshooting section. Once complete, you can continue with the below steps.
When connecting your Facebook business page, please ensure you login to a Facebook account that has access to the business page.
Once you have signed into your Facebook account, providing you have the correct permissions, you will be able to select the business page.
Head to the Meta tab and click the Connect an Account Button. If you are managing accounts, you may get an option here asking you to switch accounts, click continue here.
Next it will ask you to select the business portfolio you’d like to connect to, select the appropriate one and continue.
You will then be asked to choose the Facebook page you want SISOMA to access, select the appropriate one here and click continue.
Next you will be asked to select any Instagram accounts you'd like SISOMA to be able to access. Select if appropriate and continue.
Check you will be asked to review what we are requesting to access, if you are happy, click save.
You will receive a connection confirmation, click got it, then you can click the close button.
On the next screen you will be asked to confirm again the which pages/accounts you would like to connect to. There is a tab for Facebook and a tab for Instagram, select the appropriate pages/accounts and click next.
You should now see your connected pages/ accounts
If you would just like to connect to Instagram and not Facebook, you can do this using the following steps:
Click the Instagram tab under social platforms.
Click the sign in to Instagram button.
I don’t have a Meta Business Account
Skip to 4m 20s in video for the guided tutorial or follow the steps below:
Type in to your search engine toolbar business.facebook.com
You can create an account using a Facebook or Instagram account you already have, or create a new account.
Once you have done that you will be able to claim your Facebook/Instagram business accounts or add any new ones if you want to do this.
Instagram:
Firstly you will need to switch your Instagram page from a standard to a professional page if you have not already done this. To do this go to your profile - settings - settings and privacy - professionals - account type and tools. Here you will see the option to switch to a professional account. Here you will have the option to select between Creator and Business (select which is more appropriate for you), next you will need to select your industry, then confirm you are switching to a business account. You can then choose to add business info or just select done use and then select done.
Facebook:
Next you will need to go to your relevant Facebook account, click you your profile icon in the top right to bring up the menu bar and click Meta Business Suite. You’ll see near the top of this page under the name you have a connect to Instagram button - you’ll just need to enter your login details and click connect.
You should then be able to see both accounts connected within your Meta Business Account.
If you do get stuck, the SISOMA team are happy to help, so please do get in touch via our live chat or emailing support@sisoma.ai
